Shipping policy

Last Updated: 26/06/2026

Thank you for shopping with DealRoot. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and ship your orders.

1. Order Processing

All orders are processed within 1 Business Day after successful payment confirmation.
Orders are processed Monday to Saturday, excluding public holidays.
Orders placed after business hours, on Sundays, or on public holidays will be processed on the next business day.

If we experience a high volume of orders, processing may be delayed slightly. We appreciate your patience.

2. Shipping Methods

We partner with reliable courier companies to ensure your order reaches you safely.

Shipping methods are selected based on your location and product availability.

3. Delivery Time

After your order has been processed, the estimated delivery time is:

Standard Shipping: 5–7 Business Days

Delivery times are estimates and may vary depending on:

Delivery location
Courier partner
Weather conditions
Public holidays
Other unforeseen circumstances

Remote areas may require additional delivery time.

4. Shipping Charges

Standard Shipping Fee: ₹90 per order

Any free shipping promotions or special offers will be clearly displayed on our website during checkout.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available).

You can track your shipment using the tracking link provided by the courier.

If you do not receive tracking information within 48 hours after dispatch, please contact us at:

Email: dropshipping9785@gmail.com

6. Delivery Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

Extreme weather conditions
Courier service disruptions
Public holidays
Natural disasters
Incorrect shipping information
Remote delivery locations

If your order is delayed, we will do our best to assist you and coordinate with the shipping partner.

7. Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

DealRoot is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Additional shipping charges may apply if an order needs to be reshipped.

8. Lost or Damaged Packages

If your package is lost during transit or arrives damaged:

Contact us within 7 Days of the expected delivery date.
Email us at dropshipping9785@gmail.com.
Include your Order Number and photos of the damaged package or product (if applicable).

We will investigate the issue with the courier partner and provide an appropriate resolution, such as a replacement or refund, where applicable.